Terms of service

The OpenSlot service

OpenSlot is intended to provide hosted appointment-booking tools for service businesses. Features shown during development may change and are not a promise that production access, billing or integrations are currently available.

Commercial terms, the contracting entity and support arrangements will be confirmed before paid accounts launch.

Business responsibilities

Businesses will be responsible for the accuracy of services, prices, availability, policies and customer-facing information they publish. They must have a valid basis for the personal information they enter or collect through the service.

OpenSlot must not be used for unlawful services, abusive activity, card-data storage or clinical records.

Bookings and payments

The business, not OpenSlot, will provide the booked service and set its cancellation and refund policy. Future payment processing will use an authorised third-party provider and separate payment terms.

A booking status and a payment status will remain separate so that a cancelled booking does not imply an automatic refund.

Availability and changes

OpenSlot will be designed to reduce scheduling conflicts, but businesses remain responsible for reviewing their calendars and configuration. Planned integrations may depend on third-party services outside OpenSlot’s control.

A production agreement will explain service availability, suspension, termination, data export and material changes.

Liability and governing terms

Appropriate limitations, consumer protections, governing law and dispute arrangements require legal review and will be included before commercial launch. Nothing in this placeholder excludes rights that cannot lawfully be excluded.